AI Website Chat and Customer Support Agent
Answers at 2am, from your own information.
The Support agent answers visitors on your website using what your business actually says, and captures the lead when they're ready.
From $19/mo · $99/mo workspace required
What the Website chat & support agent does
Services, prices, hours and policies, straight from your knowledge brain.
Collects contact details and the job description, then books a follow-up.
Hands anything uncertain to you with the conversation attached.
Answers only from your information and says so when it doesn't know.
Pricing
Monthly, on top of the $99 Brainztem Workspace. Change level any month.
~120 conversations per month
For a business just getting going, or trying one agent for the first time.
~300 conversations per month
Fits most small businesses: a full inbox and a steady flow of customers and jobs.
~900 conversations per month
For a busy shop or a growing team with high volume in every channel.
Setup: One line on your website (we add it).
Questions
What if it doesn't know the answer?
It says so, takes the visitor's details, and passes the question to you. It is set up to answer only from your own information.
What do I need to set up?
One line on your website (we add it). We walk you through it on your onboarding call.
How much does it cost?
Website chat & support starts at $19 a month on top of the $99 Brainztem Workspace, and $29 a month for a typical small business.
Does anything go out without my approval?
No. Every outgoing email, post, quote, invoice and call script waits in your review queue until you approve it.