Documentation
How Brainztem actually works
The free trial, the workspace, the pricing, and — most importantly — how your data is isolated and what the agents can and cannot do without you.
Quick start
The trial, in four steps
No account, no credit card, no sales call. You enter a website; you get a working, private Brainztem built from it — free for 48 hours.
Go to /start and enter your website. Brainztem reads it live and builds a private trial workspace around your organization — your name, your brand, your content.
Your trial opens with five tabs — Brain, Workspace, Crew, Credibility, and Map — plus a guided setup when you first enter and a short in-app Academy walkthrough.
Add tasks and notes, earn points, and chat with your agent crew. Everything you do is saved to your trial and carries over if you upgrade.
Save your email so your workspace is bookmarked to you, then unlock full access with milestone 1 ($3,000). Paid workspaces are never wiped — your trial work moves straight into the real build.
Your workspace
Five tabs, built from your website
The trial isn't a demo video or someone else's data — it's your organization, scanned and assembled into a working workspace.
Brain
A knowledge vault seeded from your own website — the pages, facts, and structure of your organization, readable and browsable.
Workspace
A working task board and notes. Add tasks, check them off, capture notes, and earn points as you go — a real, editable slice of the product.
Crew
The agent team configured for your organization. Chat with them directly inside the trial (10 messages during the trial; 50 after you unlock).
Credibility
Shown when a real WebsiteCreditScore scan of your domain exists: your overall score, rating, and per-dimension breakdown — plus a strategy deck built from that same scan.
Map
A visual knowledge map of your brain — the entities and connections the scan found, laid out as a graph.
Academy
A structured curriculum — Foundations, Build your agency, Run the operation, and Power user — that teaches every capability step by step. Browse it free.
The Credibility tab appears when a completed WebsiteCreditScore scan of your domain is found. It includes a link to a StrategyPresentation deck generated from that same scan — your credibility findings, turned into a strategy narrative.
The 48-hour trial
Exactly what the clock means
The rules are simple and enforced in code, so here they are in plain English.
48 hours, counted down live
Every trial workspace expires 48 hours after it's created. The banner at the top of your workspace shows the live countdown.
Your work carries over
Tasks, notes, points, and chat are saved to your trial as you go. Pay milestone 1 and all of it moves into your real build — nothing is reset.
Unpaid trials are deleted
When an unpaid trial expires, the workspace and its data are purged. That's a privacy feature as much as an urgency one: abandoned trials don't linger.
Agent chat is capped
You get 10 agent-chat messages during the trial, and 50 once you've unlocked full access — enough for a real conversation while your instance is built.
Pricing & milestones
$10,500, paid as we deliver
One flat engagement — no per-seat, per-message, or per-credit meter — billed in four delivery milestones through Stripe Checkout. Foundation ($6,000) builds your brain and crew; Activation ($4,500) puts them to work.
| Milestone | Phase | Amount | When |
|---|---|---|---|
| 1 · Payment 1 | Foundation | $3,000 | Self-serve from your trial — unlocks full access and preserves everything you built. Paid via Stripe Checkout. |
| 2 · Payment 2 | Foundation | $3,000 | Billed as the Foundation build is delivered. |
| 3 · Payment 3 | Activation | $2,250 | Tied to your strategy call and the start of Activation work. |
| 4 · Payment 4 | Activation | $2,250 | Billed as the remaining Activation work is delivered. |
| Total | $10,500 | The full engagement, both phases. |
What the foundation build includes
The core engagement delivers six things. Each maps to a real, shipped capability — nothing on this list is a roadmap item.
Brain build
A knowledge vault seeded from your website and credibility-scan evidence — your company's living memory, and the source every agent answers from.
Agent crew
An orchestrator plus four specialists configured to your organization, all gated behind human approval for anything that leaves the building.
Isolated instance
Your own dedicated database, deployment, and domain — never pooled with anyone else's data.
Score Recovery Program
A 90-day roadmap targeting your three weakest website-credit-score dimensions, verified by monthly re-scans.
Outreach engine
Prospect research and drafted outreach, queued for your approval before anything sends. Nothing goes out on its own.
Strategy Presentation Pro
Your strategy deck, unlocked: editable, re-brandable, and regenerated quarterly as your score climbs.
Optional add-ons
Beyond the core build, a catalog of add-ons ($650–$1,400 each) extends your instance in three groups: Growth(weekly content engine, email command center, SEO pipeline, review & reputation engine), Authority(grant research & drafting, case-study factory, investor data-room pack), and Operations(invoice automation, document factory, crew scheduling). You pick them on your trial's build sheet; they ride along with your milestone payments.
Data & isolation
Where your data lives, and who can touch it
These aren't policy promises — each one describes how the system is built. If a guarantee below isn't enforced in code, it doesn't appear on this page.
Your own isolated instance
A paid build provisions a dedicated database, deployment, and domain for your organization. Your data is never pooled with another customer's.
The trial is sealed off
Your trial workspace renders only from its own record — by construction it cannot read any other customer's or trial's data. The link itself is the credential, so treat it like a share link.
Server-only database access
Hosted tables run with row-level security enabled and no public policies: the public/anonymous key can read and write nothing. Every access flows through the server.
Instances are access-gated
A hosted instance sits behind an authenticated session gate — every page and API route requires sign-in except the public marketing pages and your own token-addressed trial.
Expired trials are deleted
An unpaid trial is purged after its 48-hour window ends — the workspace and everything in it is removed. Paid workspaces are kept and carry into your real build.
Trial pages are not indexed
Trial workspace pages are marked noindex/nofollow, so search engines don't list them. Only someone you give the link to can find yours.
The trial crew can't touch anything
Your trial agents can talk, plan, and draft — but they run with no tools, no file access, and no ability to send: they reason over your workspace and nothing else. There is no code path from a trial conversation to the outside world or to another customer's data.
Payments are cryptographically verified
Every checkout confirmation is signed by Stripe and verified on our server before anything unlocks — a forged "paid" event is rejected, and Stripe's duplicate deliveries can't double-charge you or double-provision your build.
The scanner only reaches public sites
When we read your website, the request is vetted against internal and private network ranges — including through redirects — and refused if it points anywhere but the public internet. The scanner can't be aimed at internal systems.
Sign-ins use signed, expiring tokens
Sessions and magic links are HMAC-signed with constant-time verification and a fixed lifetime — a link can't be forged, reused past expiry, or repurposed — and the sign-in flow never reveals whether an email is on file.
Safety model
Four things the crew never does alone
The agents plan, draft, and prepare constantly — that's the point. But four categories of action always stop and wait for a human, regardless of any mode or setting. The gate is enforced in the code path itself, not in a setting a prompt could talk its way around, and we run adversarial tests against it before every release.
- External communication — emails, posts, anything that reaches a real person
- Money & contracts — any spend or commitment with a dollar sign on it
- Code & infrastructure — deploys, config, integrations
- Irreversible deletes — anything that can't be undone
Questions, answered
What happens when my 48-hour trial expires?
If you haven't purchased, the trial workspace is deleted after it expires — tasks, notes, points, and chat included. If you've paid milestone 1, your workspace is kept permanently and everything carries over into your real build.
What exactly carries over when I upgrade?
Everything you did in the trial: your tasks, notes, points, and agent chat history, plus any add-ons you selected. Paid workspaces are never purged.
Is my trial workspace private?
Your trial lives at a unique, unguessable link — the link is the credential, so anyone you share it with can view it. It renders only from its own record (it cannot touch any other customer's data), and the page is marked noindex so search engines won't list it.
How many agent-chat messages do I get?
10 messages during the free trial. Unlocking full access with milestone 1 raises the cap to 50 while your real instance is being built; your launched instance is not capped by the trial limits.
How is the $10,500 billed?
In four delivery milestones through Stripe Checkout: $3,000 (self-serve, unlocks full access), $3,000, $2,250, and $2,250. Milestones 2–4 are initiated with you as each phase of the build is delivered — you pay as we deliver, not up front.
Can the agents send emails or spend money on their own?
No. Four classes of action — external communication, money and contracts, code and infrastructure, and irreversible deletes — always require a human approval, in the code path itself, regardless of any mode or setting. See the Safety & approvals page for the full model and how we test it.
Where does my data live after I buy?
On your own isolated instance: a dedicated database, deployment, and domain provisioned for your organization. Hosted tables run with row-level security enabled and no public access policies — all reads and writes go through the server.
How do I get in touch after starting a trial?
Save your email in the trial banner — that books your workspace to you, and once you unlock full access we reach out directly to launch your instance.
The fastest way to understand it is to hold it.
Scan your website and spend the next 48 hours inside a Brainztem built for you. Free, no card, and everything you do carries over.